Refund policy

Return, Exchange & Refund Policy — Wahe.Guruji Collection

At Wahe.Guruji Collection, we take immense pride in delivering authentic, high-quality stitched designer suits, ready-to-wear ethnic sets, dupattas, and fabrics. Each garment undergoes strict quality inspection at our Delhi boutique studio prior to packaging.

1. Return & Exchange Window

Requests for return or exchange must be initiated within 48 hours of package delivery by contacting our customer support team.

2. Eligibility Criteria

  • The stitched suit must be in its original, pristine condition: unworn, unwashed, unaltered, and with all original brand tags, labels, folding, and packaging intact.
  • Items that show signs of wear, makeup stains, perfume odor, alterations, or washing are strictly non-returnable and non-exchangeable.
  • Custom tailored orders and items purchased during clearance sales are non-refundable.

3. Transit Damages & Defective Items

In the unlikely event of receiving a damaged, stained, or incorrect item, please notify us within 48 hours. We kindly request an unboxing video recorded from opening the sealed courier bag to inspecting the defect. Verified transit damages will be replaced or refunded with zero extra charges.

4. How to Request a Return / Exchange

Reach out to our customer care with your Order ID and photos/video:

5. Refund Processing

Once the return is received at our Delhi studio and inspected, your refund will be processed within 3 to 5 business days to the original payment method (UPI, Bank, Card).

6. Order Cancellations

Orders can be cancelled before dispatch by contacting our support team. Once the parcel has been picked up by our logistics partner, it cannot be cancelled.