Frequently Asked Questions

You can order directly through our website by adding your favorite stitched suit sets to your cart and completing checkout via our secure payment gateway. Alternatively, you can also place orders directly over WhatsApp with our concierge team.

All our catalog suits are fully stitched ready-to-wear 3-piece designer sets (Stitched Kurta/Top, Stitched Bottom/Salwar/Pant, and Dupatta). Each piece is expertly tailored with premium finishing, high-quality inner lining, and elegant styling ready for your special occasions.

Yes! We provide personalized WhatsApp video assistance so you can inspect the embroidery details, fabric texture, and drape in real-time before confirming your order.

Yes, we ship across all pin codes in India through trusted tier-1 express courier partners including Blue Dart, Delhivery, and DTDC.

Orders are typically processed and dispatched from our Delhi studio within 24 to 48 hours. Delivery usually takes 3 to 6 business days depending on your delivery location.

As soon as your package is dispatched, you will receive an SMS and email with your tracking number and carrier link. You can also contact our WhatsApp support team with your order number for instant live status updates.

We accept all major payment modes including UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards (Visa, Mastercard, RuPay), Net Banking, and verified digital wallets.

Yes, all payments are protected with 256-bit SSL encryption and processed through RBI-approved, PCI-DSS compliant secure payment gateways.

Yes, 100%. We take pride in sourcing authentic pure Chanderi Silk, Organza, Micro Velvet, and pure Shantoon fabrics. Our photos and reels are shot in natural studio lighting to present the truest representation of colors and embroidery.

Due to the delicate nature of hand embroidery (Zardozi, Resham work, Sequins) and pure silk/organza weaves, we strictly recommend professional dry cleaning for all our festive and designer ethnic suits.